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When Communication Specialists Company established its Internet Services division in 1999, we made a committment to bring to it the same unparalleled customer care philosophy that has guided us for more than 50 years.
In today's world of voice mail, email and offshore helpdesk outsourcing, true customer service has fallen by the wayside.
The Internet mega-providers have found true customer satisfaction a phenomenon too costly to absorb. A June 2007 Survey by PC Magazine reveals which companies its readers believe provide the best and worst service. Of the top 16 mega-ISPs, BellSouth came in 13th, AOL came in 15th and Charter finished last at number 16.
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Only since the late 1980's has the term "wireless" become a household word, but Communication Specialists has been providing mission-critical wireless communications to Southeastern North Carolina since 1954.
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I guess you could say, we were wireless... when wireless wasn't cool.
Today, wireless Internet is our flagship service and you won't find another ISP in this area whose experience with RF is as vast or as long-standing.
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